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DriveSafe course information – frequently asked questions

 What sort of course is it?

For the National Speed Awareness Course, National Motorway Awareness Course, What’s Driving Us? Course or National Rider Risk Awareness Course, you can now complete the course:

  • EITHER – online from the comfort of your own home using ZOOM with 9 clients and our Trainer.
  • OR – at one of our classroom venues in Greater Manchester by travelling to either Bolton (Horwich), Trafford or Gorton – subject to availability.

You must provide official photographic identification to attend the course.  Some examples are:

  • a photocard driving licence
  • passport (valid or expired)
  • Formal ID cards (armed forces, police, student union, company ID)
  • blue badge (parking for people with disabilities)

If you are unsure if your identification is acceptable, please contact us prior to your course.

If you choose the online course, you will need access to a device (computer, laptop, tablet, or smartphone) with microphone and camera with reliable internet connection capable of streaming video. Smartphones may be used, however the course will be far more effective if you have a larger screen. You will need to be in a private room, alone without disturbances. You must engage in the course throughout – clients must not switch off their webcam, leave the course or have other members of the household in the room with them (unless previously agreed). Clients should give their full attention to the course and not be distracted.

For the Safe & Considerate Driving course please visit the DriveSafe website for more information.


How do I complete an online digital course with DriveSafe?

The course will take place online using the digital platform ZOOM with up to 9 clients and our Trainer.

For information about completing an online digital course with DriveSafe please visit where you can find out about:

  • device requirements
  • how to join your course
  • how to test Zoom
  • other important information

You can also watch our helpful 2 minute video on how to ensure you can successfully join your online digital course.


When will I receive my DriveSafe online course joining instructions?

You will receive an email 24 hours before your course date so you can download and test you can successfully join ZOOM. If you do not receive the link please check your ‘junk’ or ‘spam’ folder. If still not received please call us before your course on 0300 123 1518 (we’re open Monday to Friday, 8:30am-3:00pm).

How do I contact DriveSafe?

Please visit or call us on 0300 123 1518 (we’re open Monday to Friday 8:30am-3:00pm). You will need your police reference number and PIN.



Did you find the answer to your question in the FAQ section?

If not, consider contacting us.

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