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DriveSafe course information – frequently asked questions


How do I contact DriveSafe?

Please visit or call us on 0300 123 1518 (we’re open Monday to Friday 8:30am-3:00pm). You will need your police reference number and PIN.

How do I complete an online digital course with DriveSafe?

The course will take place online using the digital platform ZOOM with up to 9 clients and our Trainer.

For information about completing an online digital course with DriveSafe please visit where you can find out about:

  • device requirements
  • how to join your course
  • how to test Zoom
  • other important information

You can also watch our helpful 2 minute video on how to ensure you can successfully join your online digital course.

When will I receive my DriveSafe online course joining instructions?

You will receive an email 24 hours before your course date so you can download and test you can successfully join ZOOM. If you do not receive the link please check your ‘junk’ or ‘spam’ folder. If still not received please call us before your course on 0300 123 1518 (we’re open Monday to Friday, 8:30am-3:00pm).



Did you find the answer to your question in the FAQ section?

If not, consider contacting us.