FAQs

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Use of Mobile Phone and Other Devices when Attending a Virtual Course

Why is the iSCD/Safe & Considerate Driving Course in Two Parts?

Breastfeeding

I have Lost my Police Correspondence.

I want to Change my Course Date or Time

I need to Re-Book my Course.

I have Lost my Driving Licence.

I've Missed my Course

What do I Wear for a Course - Is there a Dress Code?

Standards of Conduct

I have Missed my Deadline to Book a Course

I Arrived Late for my Course and Refused Entry. What do i do now?

Why is it Three Years before I can Attend another Course?

What can I do to Prepare for the Course?

What Methods of Payment can I make for the Course and When do I need to Pay

When did I Last Attend a Course?

I need a Translator or Interpreter for my Course. How do I Arrange this?

If I take the Course do I still have to Pay a Fine and have Points on my Licence?

My Driver Number is not Recognised, What can i do?

Do I have to Take a Course Where I Committed the Offence?

My Driving Licence was Issued Outside GB, Can i Still Have a Course?

Is there a Pass or Fail on these Courses?

If I Dont Take a Course I have been Offered, can i Take a Course in the Future?

ID Requirements for Courses

Can I have a Motorway Awareness Course if I have Attended a Speed Awareness Course?

Can I Pay for my Course by Instalments?

Can my Identity be Protected on a Course?

How Many Course Attendees will be in the Car for the On-Road Element of my Course?

Will I be Filmed or have my Picture Taken on the Course?

If I am Supervising a Learner Driver who Commits an Offence, Will I be Offered a Course?

When does the Date Start for the 3 Year Rule?

Can a Person Attend More than One Course in 3 Years?

I have Booked a Course but Not Recieved any Confirmation. What do I Do?

How do I Book a Course?

I Dont Have my Driving Licence Number. How can I Book a Course?

Is Attendance on a NDORS Course a Conviction?

Can I Take a NDORS Course to Reduce my Current Penalty Points?

Will the Course Attendance Affect my Insurance?

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Attending a Course

Use of Mobile Phone and Other Devices when Attending a Virtual Course

Why is the iSCD/Safe & Considerate Driving Course in Two Parts?

Additional Requirements

Breastfeeding

How do I Access my Virtual Course?

I have Lost my Driving Licence.

I've Missed my Course

What do I Wear for a Course - Is there a Dress Code?

Standards of Conduct

Can I produce Photo ID on my Mobile Phone or Device?

I Arrived Late for my Course and Refused Entry. What do i do now?

What can I do to Prepare for the Course?

I need a Translator or Interpreter for my Course. How do I Arrange this?

ID Requirements for Courses

I Dont Have a Photo Card Driving Licence. What Can I Use for Photo Identity?

Clients with Additional Requirements

Additional Requirements

Breastfeeding

I need a Translator or Interpreter for my Course. How do I Arrange this?

Course Costs

Course Costs - iSCD Safe & Considerate Driving - Part 1 Virtual Part 2 On-Road

Course Costs - iWDU/What's Driving Us - Virtual

Course Costs - YBYL/Your Belt Your Life - Seatbelt Course

Course Costs - SCC Safer Cycling Course

Course Costs - RiDE

Course Costs - iNMAC - National Motorway Awareness Course - Virtual

Course Costs - iNSAC - National Speed Awareness Course - Virtual

What Methods of Payment can I make for the Course and When do I need to Pay

Can I Pay for my Course by Instalments?

Courses - Failing to Attend/Complete

I did not complete my Course. What happens now?

I want to Change my Course Date or Time

I need to Re-Book my Course.

I've Missed my Course

I have Missed my Deadline to Book a Course

I Arrived Late for my Course and Refused Entry. What do i do now?

Is there a Pass or Fail on these Courses?

Courses - Virtual/Online Access & Requirements

Why is the iSCD/Safe & Considerate Driving Course in Two Parts?

What is a virtual/online course?

How do I find a course?

How do I Access my Virtual Course?

I have Booked a Course but Not Recieved any Confirmation. What do I Do?

Data & Information Management

How Long will you Keep my Details on your System?

How is my Information Passed to UKROEd?