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Forgotten/Lost Reference Number

FAQs

Forgotten/Lost Reference Number

You can access your data at https://offer.ndors.org.uk via Register.  If you do not have your reference number or just wish to access information on previous courses, select ‘forgot my reference number’ – this will give you access to the information request page and you will need to enter your driving licence number.

You will need to add your postcode that was used at the time of the offence and a phone number that can accept text messages.

You will then have to agree to accept the terms of the computer misuse act before proceeding further.

You will be sent a one time verification code.  You will need to enter this on the screen and click ‘verify’.

If our system already holds your email address we will ask you to confirm whether you wish the details at this address or you can provide another email address.

If all of your details match, we will let you know that the requested information is being sent to you.

If you do not have a phone that receives text messages, you will need to send your Driving Licence number and a scan/photo of your photocard driving licence showing the same Driver Number to – [email protected] so that we can verify your identity and retrieve your record

We will aim to respond to your enquiry within 10 working days.


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If not, consider contacting us.


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