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FAQs

Course Offer Withdrawn

You may receive an auto email from DORS indicating that your course offer has been withdrawn by the police.

Whilst we administer the National Driver Offender Retraining Scheme on behalf of the Police, only they can offer or withdraw a course. The police do not inform us as to why your course has been updated to Offer Withdrawn but this can include:

  • Paying the fixed penalty (and submitting your licence for endorsement where applicable). This will activate the Offer Withdrawn auto email to indicate you have chosen to comply with the fixed penalty as an alternative to the course offer.
  • Your time for booking/attending a course has expired
  • You failed to attend or complete a course

If you are in any doubt as to why your offer has been withdrawn, please contact the police who sent you the original correspondence.  They will be able to advise you.

You can contact the appropriate Police Force by any of the following:

  • Using the police contact details on your Course Offer Letter/police correspondence
  • Via the police website
  • Call the non-emergency “101” number and ask for the department that deals with Fixed Penalty Notices/Central Ticket Office.

Once a course offer status is Offer Withdrawn you cannot book a course – the police will be able to advise you on the best course of action at this stage.

 

 

 

 

 

 

 

 

 


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