doc-spreadsheet doc-text doc-image doc-video doc-slideshow doc-pdf

I Arrived Late for my Course and Refused Entry. What do I do now?


I Arrived Late for my Course and Refused Entry. What do I do now?

If you are still in time you will need to re-book your course.

The course provider will not allow entry once the course registration process has begun.

The course provider may charge you another course fee minus the cost recovery element which you have already paid for the course you missed.

To check if you are able to re-book your course please follow the instruction below to access the booking site and contact the course provider.

Please go to where you will be able to access your Course Offer details via:

  •  REGISTER: Entering the Reference Number & PIN from your Course Offer letter, or your Reference Number and entering your Driver Number in the PIN field instead of a PIN


  •  LOGIN: If you opted to create an account previously, and have validated your email address, you can login with your email address and password. You can also use the “Forgot your Password” function to set or re-set your password if you provided an email address during Registration.

Both methods will take you to your Dashboard:

    • Clicking on “Access My Courses” will allow you to search for a convenient Course Location or find your current booking. This will allow you to find details to contact the course provider where you need to change the date or time of your course where necessary or make further enquiries.
    • Clicking on  “Manage My Details” will allow you to view and update the details you provided during Registration – including your email address.

Did you find the answer to your question in the FAQ section?

If not, consider contacting us.

Skip to content