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I have Booked a Course but Not Recieved any Confirmation. What do I Do?


I have Booked a Course but Not Recieved any Confirmation. What do I Do?

You must contact the Course Provider you have booked with as soon as possible. Follow the guidance below to do this.  Also check emails from your course provider and remember to check junk mail.

Please go to where you will be able to access your Course Offer details via:

  •  REGISTER: Entering the Reference Number & PIN from your Course Offer letter, or your Reference Number and entering your Driver Number in the PIN field instead of a PIN


  •  LOGIN: If you opted to create an account previously, and have validated your email address, you can login with your email address and password. You can also use the “Forgot your Password” function to set or re-set your password if you provided an email address during Registration.

Both methods will take you to your Dashboard:

    • Clicking on “Access My Courses” will allow you to search for a convenient Course Location or find your current booking. This will allow you to find details to contact the course provider where you need to change the date or time of your course where necessary or make further enquiries.
    • Clicking on  “Manage My Details” will allow you to view and update the details you provided during Registration – including your email address.

If you cannot remember the course provider details, go back to the police force that sent you the original offer and they should be able to assist – or check who you paid for your course, this will be your course provider.

For further course provider details please see their FAQ pages here FAQs | UKROEd and NDORS  under section named Accessing Your Course and Your Course Provider

Or follow this link to find your course provider and contact details:

Did you find the answer to your question in the FAQ section?

If not, consider contacting us.

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